Cookies
Configure your cookies
You can manage your cookies at any time by accessing the Preferences Center, by clicking on the "Configure Cookies" link below.
Cookies are pieces of information stored in the terminal equipment of an Internet user by the server of the website visited. They are used by a website to send information to the user's browser and allow the browser to return information to the original site (for example a session identifier or the choice of a language).
Only the issuer of a cookie can read or modify the information it contains.
There are different types of cookies:
- Session cookies that disappear as soon as you leave the site
- Permanent cookies that remain on your device until they expire or until you delete them using the features of your browser
- First-party cookies, which are placed by lamaisonduchocolat.com
- Third-party cookies, which are cookies placed by a third party on the Site
You are informed that during your visits to this site, cookies may be installed on your terminal equipment.
Some of the cookies used by La Maison du Chocolat have the exclusive purpose of enabling or facilitating electronic communication (detection of connection errors, identification of connection points, etc.).
Others are strictly necessary for the provision of online communication services at your express request (shopping cart, on-screen display preferences, etc.).
Others are used to:
- Analyse site traffic and the use of the site, to be able to improve the browsing experience;
- Improve the relevance of advertisements on the site;
- Make the site more user-friendly and interactive.
The cookies used on the site are:
- The cookies of La Maison du Chocolat
- Third-party cookies restrictively chosen by La Maison du Chocolat in order to achieve specific objectives.
3.1 Cookies de La Maison du Chocolat
The cookies deposited by the tools of the La Maison du Chocolat site are detailed in the table below:
| Number | Type | Name | What are they used for? | Lifespan |
|---|---|---|---|---|
| 1. | Permanent cookie | user_allowed_save_cookie | Saves choices regarding cookie consent | 12 months |
| 2. | Permanent cookie | frontend | Session identifier | 12 months |
| 3. | Temporary cookie | pagecache_formkey | Caches the data entered in a form | 24 hours |
| 4. | Permanent cookie | Has-js | Checks whether JavaScript works on the user's browser | Session |
| 5. | Permanent cookie | _ga | Used to distinguish between users | 12 months |
| 6. | Permanent cookie | _gat | Used to reduce the demand rate | 12 months |
| 7. | Permanent cookie | _gid | Used to distinguish between users | 12 months |
| 8. | Permanent cookie | EXTERNAL_NO_CACHE | An indicator of whether the caching is disabled or not | 12 months |
| 9. | Temporary cookie | _ded | Session | |
| 10. | Temporary cookie | _dec | Session | |
| 11. | Permanent cookie | _dez | 12 months | |
| 12. | Permanent cookie | adminhtml | 12 months | |
| 13. | Permanent cookie | Popin_newsletter | 12 months | |
| 14. | Permanent cookie | _dc_gtm_UA-69675263-1 | 12 months |
3.2 Third-party cookies
La Maison du Chocolat also uses services offered by third parties.
For more information on cookies developed by third parties, we invite you to consult their dedicated websites.
3.2.1 Technical cookie
The main purpose of these cookies is to facilitate the navigation of the user, and to allow us to offer you the features of the La Maison du Chocolat site.
| Number | Type | Name | What are they used for? | Lifespan |
|---|---|---|---|---|
| 1. | Permanent cookie | PHPSESSID | This is a general identifier used to manage user session variables. It is normally a randomly generated number, it serves for example to maintain a connection status for a user between pages. | 13 months |
3.2.2 Traffic measurement
La Maison du Chocolat uses third parties to measure site traffic.
For information, La Maison du Chocolat uses, among other things, the Google Analytics service which makes it possible to count visitors and identify the way they use the site. This is a statistical tool that allows La Maison du Chocolat to improve its site by taking visitors’ needs into account.
The data generated by these cookies concerns:
- Your use of the site, such as the pages you have visited, the products you have seen and/or put in your basket, the time spent on the site;
- Your IP address to determine the city of connection. This data is immediately anonymized after location and is not communicated to Google.
The cookies used are detailed in the table below.
| Number | Type | Name | Company | What are they used for? | Lifespan |
|---|---|---|---|---|---|
| 1. | Statistical and tracking third party session cookie | idUf | Effiliation | Cookie that counts clicks on banners and the purchases made. | Session |
| 2. | Permanent cookie | DSID | Doubleclick.net | This cookie is used for re-targeting, optimisation, reporting and the allocation of online advertising. | 2 weeks |
| 3. | Temporary cookie | HSID | Used by Google to store user preferences and Google-Maps information | Session | |
| 4. | Permanent cookie | NID | Used by Google to store user preferences and Google-Maps information | 12 months | |
| 5. | Temporary cookie | SAPISID | Used by Google to store user preferences and Google-Maps information | Session | |
| 6. | Temporary cookie | SID | Used by Google to store user preferences and Google-Maps information | Session | |
| 7. | Temporary cookie | SSID | Used by Google to store user preferences and Google-Maps information | Session | |
| 8. | Temporary cookie | APISID | Used to collection information on how visitors use our site. We use this information to compile reports and help us improve the site. Cookies collect information in an anonymous form, including the number of visitors to the site, from where visitors came to the site and the pages they visited. If you do not allow these cookies, we will not be able to include your visit in our statistics. | Session |
3.2.3 Targeted advertising
In order to offer you advertising about La Maison du Chocolat, some cookies are placed on your terminal, such as:
| Number | Type | Name | Company | What are they used for? | Lifespan |
|---|---|---|---|---|---|
| 1. | Permanent cookie | Facebook-Pixel | The pixel makes it possible to re-target with advertisements of the Internet users having visited the La Maison du Chocolat sites. Campaigns highlighting the contents of La Maison du Chocolat can be sent to the Internet users. | 30 days | |
| 2. | Permanent cookie | DATR | When you create or login to a Facebook account, cookies are stored on your computer so you can stay connected when visiting Facebook. The Facebook button on our website is hosted by Facebook and your browser sends this cookie data to Facebook when creating the button in your browser. This data is used by Facebook to associate the Facebook button with your Facebook account. This data is not accessible to us and is not sent to us by Facebook. | 12 months | |
| 3. | Permanent cookie | fr | Facebook advertising cookie used for tracking and advertising targeting | 9 months | |
| 4. | Permanent cookie | IDE | Doubleclick.net | Advertising cookie | 1 month |
| 5. | Permanent cookie | 1P_JAR | Google advertising cookie used for tracking and advertising targeting (Customising Google ads) | 1 month |
3.2.4 Improved usability and interactivity of the site
To enable you to access certain features of the site, La Maison du Chocolat uses services offered by third parties, such as:
| Number | Type | Name | Company | What are they used for? | Lifespan |
|---|---|---|---|---|---|
| 1. | Permanent cookie | sb | Used by Facebook to support the Facebook connection. | 12 months | |
| 2. | Permanent cookie | wd | Used by Facebook to support the Facebook connection. | 12 months | |
| 3. | Permanent cookie | ajs_anonymous_id | Lengow | Cookie for site customisation | 12 months |
| 4. | Permanent cookie | Ajs_group_id | Lengow | Cookie for site customisation | 12 months |
| 5. | Permanent cookie | Ajs_user_id | Lengow | Cookie for site customisation | 12 months |
| 6. | Permanent cookie | Intercom-id-fgan7yon | Lengow | Allows visitors to continue their conversation between different pages of the site and resume a conversation from one visit to another | 9 months |
| 7. | Permanent cookie | KHcl0EuY7AKSMgfvHl7J5E7hPtK | Paypal | These cookies are used to display Paypal banners and perform the purchase functions offered on the site by Paypal | 30 minutes |
| 8. | Permanent cookie | X-PP-K | Paypal | When you make a payment via Paypal, these cookies are issued. Paypal Session / Security | 12 months |
| 9. | Permanent cookie | X-PP-SILOVER | Paypal | When you make a payment via Paypal, these cookies are issued. Paypal Session / Security | 12 months |
| 10. | Permanent cookie | cookie_check | Paypal | When you make a payment via Paypal, these cookies are issued. Paypal Session / Security | 12 months |
| 11. | Permanent cookie | tsrce | Paypal | When you make a payment via Paypal, these cookies are issued. Paypal Session / Security | 12 months |
| 12. | Permanent cookie | PYPF | Paypal | Paypal uses cookies to recognise its customers and to reduce the time the user needs to login to his Paypal account by checking his email address ini the Paypal database. | 1 month |
| 13. | Permanent cookie | Akavpau_ppsd | Paypal | PAYPAL cookies are necessary for this integration to work perfectly. | Session |
The site also uses:
- share buttons (Facebook, Twitter, LinkedIn, Google+);
- videos posted on our VIMEO or YOU TUBE channels
These features rely on third-party cookies that are directly deposited by the service providers.
During your first visit to our site, you prompted to accept or refuse the use of certain cookies.
If you do not want cookies to be installed or read on your terminal equipment, a refusal cookie will be placed on your equipment, so that La Maison du Chocolat will record the information that you objected to the use of cookies. If you delete this refusal cookie, it will no longer be possible to identify you as having refused the use of cookies.
Similarly, when you accept the use of cookies, a consent cookie is installed.
The consent or refusal cookies must remain on your terminal equipment. You can change your wishes at any time as described in the next section entitled “Management of cookies”.
You have several options to delete and manage cookies and other tracers.
5.1 Browser settings
Although most browsers are set by default and accept the installation of cookies, you have the option, if you wish, to choose to accept all cookies, to reject them systematically or to choose those that you accept depending on their issuer. You can also regularly delete cookies from your device via your browser.
Do not forget to set all the browsers of your different devices (tablets, smartphones, computers .etc.).
To manage Cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to change your options regarding Cookies. As an example:
- For Internet Explorer™ : http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies ;
- For Safari™ : https://support.apple.com/fr-fr/safari ;
- For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647 ;
- For Firefox™ : http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies ;
- For Opera™ : http://help.opera.com/Windows/10.20/fr/cookies.html.
However, we draw your attention to the fact that by setting your browser to refuse cookies, some features, pages and spaces on the site will not be accessible, which we cannot be held responsible for.
5.2 Opposition platforms
Several platforms of advertising professionals also offer you the possibility to refuse or accept cookies used by companies that are members. These centralised mechanisms do not block the display of advertisements but only prevent the installation of cookies to adapt advertisements to your interests.
You can, for example, go to the website www.youronlinechoices.com to prohibit the installation of these cookies on your device. This site is proposed by digital advertising professionals within the European Association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France.
You can discover the companies registered on this platform and which offer you the possibility of refusing or accepting the cookies used by these companies to adapt to your browsing information the advertisements that may be displayed on your terminal: http://www.youronlinechoices.com/fr/controler-ses-cookies/.
This European platform is shared by hundreds of advertising professionals on the Internet and is a centralized interface allowing you to express your refusal or your acceptance of cookies that can be used to adapt to the navigation of your terminal the advertisements likely to be displayed there.
As part of the use of cookies as described in this document, the Publisher may process personal data concerning you, acting as the data controller.
The data collected is essential to achieve the purposes pursued by each cookie. It is intended solely for the authorized departments of La Maison du Chocolat and the third-party companies that issue the cookies.
Your personal data may be transferred to a processor located in the United States, in the context of social media cookies or Google Analytics.
Personal data collected via cookies is never retained longer than necessary to fulfill the purpose of the cookie.
In accordance with the provisions of the General Data Protection Regulation (GDPR), individuals have the right to query, access, rectify, erase, object on legitimate grounds, and request the portability of their personal data.
All the aforementioned rights may be exercised:
By email at the following address: mesdonneespersonnelles@lamaisonduchocolat.com;
Using the contact form: go to the contact form;
By postal mail sent to the following address:
La Maison du Chocolat
GDPR Representative - Fabien ROUX
41 rue Paul Lescop, 92000 Nanterre, France
with proof of identity by any means. You must also clearly indicate your full name and the address to which you wish the response to be sent.
Where consent is the legal basis for processing, you have the right to withdraw your consent at any time.
After the data subject’s death, the data collected is retained for the period necessary for the Publisher to comply with its legal and regulatory obligations. At the end of this period, the data will be deleted, unless the individual has requested that it be communicated to a third party of their choice, in accordance with Article 85 of French Law No. 78-17 of January 6, 1978 on Information Technology, Data Files and Civil Liberties, as amended in 2018.
The Data Protection Officer (DPO) may be contacted at the following address: dpo@savencia.com.
If necessary, you have the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL) at 3 Place de Fontenoy, 75007 Paris, or via https://www.cnil.fr/en/plaintes, or to seek judicial remedy.
For more information, please refer to the data protection policy.
