Delivery Information

 

Shipping to Areas Affected By Inclement Weather

Please note that due to inclement weather in some parts of the country, orders may be delayed. Please contact us or our delivery partner if you have any questions.

 

 

Our teams carefully prepare each order. Orders going to warmer areas are packed with ice and an insulated pouch to ensure freshness. While preparing all orders our team makes sure to look at the destination as well as the weather for the next few days to ensure we are properly packaging your items. 

 

 

*Please note that delivery options and estimates vary by location. Contact our customer service team if you have any questions or concerns*

 

 

Valentine's Day Shipping Cutoffs

Order by February 11th 3:00PM EST with FedEx Second Day
Order by February 12th 1:30PM EST with FedEx Express
Order by February 13th 3:00PM EST with FedEx Overnight

Delivery: USA & Canada - La Maison du ChocolatDelivery: USA & Canada - La Maison du Chocolat

Delivery - USA & Canada

 

STANDARD: 1 - 3 Business Days

 

FedEx Express:

Free on Orders $100 or more

Free on Orders $80 or more (Chocolate Circle Members)

 

FedEx Second Day:

Free on Orders $125 or more

Free on Orders $95 or more (Chocolate Circle Members)

 

 

EXPEDITED: 1 Business Day

 

FedEx Overnight:

Free on Orders $150 or more

Free on Orders $110 or more (Chocolate Circle Members)

 

FedEx International Priority (CANADA):

Free on Orders USD$390 or more

Free on Orders $300 or more (Chocolate Circle Members)

 

Same Day Messenger Service - La Maison du ChocolatSame Day Messenger Service - La Maison du Chocolat

Messenger Delivery

 

SAME DAY DELIVERY WITHIN MANHATTAN

 

Service Charge of $25
(Additional $10 charge during weekends & holidays)

 

Free on Orders $150 or more

Free on Orders $110 or more (Chocolate Circle Members)

 

 

 

Terms & Conditions:

 

DELIVERY: Please note, in the warmer months, we deliver with FedEx Overnight delivery only. PO Boxes are not eligible for FedEx delivery. Available delivery options will display at checkout, shipping rates are calculated by FedEx based on delivery address. If a Saturday has been chosen as the delivery date, a $16 service charge will be applied. The delivery date must be selected from the provided calendar, if no date is specified it will default to the next available delivery date. La Maison du Chocolat is not liable for delays with our carrier in shipping. Many factors with our carrier, such as weather and holidays, can be factors for a delay in delivery. If there is any damage to your item(s) or product(s), please reach out to our Customer Service team. 

 

IN-STORE PICKUP: For same day service, your order must be placed before our 1:30PM EST cut off. Pickup options may vary based on product availability and boutique location. Select pastries are made to order, kindly allow up to 48 hours for preparation. In order to view pickup options online, kindly enter your address during Step 1 of checkout to be used for billing purposes.

 

MESSENGER SERVICE: For same day service, your order must be placed before our 3:00PM EST cut off. Any order placed after this time will be processed on the next available delivery date. Select products are not available for messenger delivery, such as mousse cakes and eclairs. La Maison du Chocolat is not liable for delays caused by our carrier. Delivery estimates are not guaranteed; many factors with our carrier, such as weather or traffic, may cause delays in delivery. Someone must be present to recieve the order, signature may be required. Messenger Delivery Service is limited to Manhattan, New York.